Stop/ Unblock Cheque

Cheques are physical instruments used for making payments. After a cheque is issued, a user may want to block payment in case of theft or misplacement of a cheque issued to a payee. For better management of cheques, the application has an online option to stop cheques - so that they cannot be utilized for making payment or cannot be misused.

Stop/ Unblock cheque feature allows user to stop a cheque issued for making payment. User can specify the cheque number and initiate a stop payment. The user will have to select the account number and the cheque number. The cheque number entered will be validated against the account number selected. This is an online request and cheque status will be changed to stop. The User has to specify the reason while stopping the cheque.

User can also specify the cheque range to stop a complete cheque series. Then user can initiate block request for complete cheque series in case cheque book has been lost or misplaced by him. The User has to specify the reason while stopping the cheque series.

Users can unblock already blocked/ stopped cheque by specifying the cheque number or cheque series through the online channel. It is an online transaction and on initiating the unblock transaction, cheques status will be immediately changed to unblocked. Unblocked cheques can be used for making cheque payments.

You are here How to reach here:

Toggle Menu > Accounts > Current and Savings > Stop/ Unblock Cheque
OR
Dashboard > Toggle Menu > Accounts > Current and Savings > Overview > Quick Links > Stop/ Unblock Cheque

To stop or unblock cheque:

  1. From the Select Account Number field, select the appropriate account number.
ClosedField Description

Field Name

Description

Select Account Number

Current and savings account number in masked format along with the account nickname for which the cheque to be stopped / unblocked. The account number could be either the user’s PartyA party is any individual or business entity having a banking relationship with the bank. account or any linked party accounts that he has access to.

Select Action

The action to be taken on cheque that is whether to stop or unblock the cheque.

The options are:

  • Stop
  • Unblock

Specify Reason

The reason for stopping / unblocking the cheque.

Give Cheque Details

Select the cheque either to stop / unblock single cheque or cheque range.

The options are:

  • Number
  • Range

Cheque Number

Cheque number of the cheque to be stopped/ unblocked.

This field appears if you select the Number option.

From

Start number of the cheque range to be stopped/ unblocked.

This field appears if you select the Range option.

To

End number of the cheque range to be stopped/ unblocked.

This field appears if you select the Range option.
  1. In the Select Action field, select the appropriate option.
  2. In the Specify Reason field, specify reason for stopping / unblocking.
  3. In the Give Cheque Details field, select the appropriate option:
  4. If you select the Number option:
  5. In the Cheque Number field, enter the cheque number.
  6. If you select the Range option:
  7. In the From field, enter the cheque start number.
  8. In the To field, enter the cheque end number.
  9. Click Submit.
    OR
    Click Cancel to cancel the transaction.
  10. The Review screen appears. Verify the details and click Confirm.
    The success message of stop/ unblock cheque appears along with the reference number.
    OR
    Click Back to navigate to the previous screen. User is directed to Stop / Unblock Cheque screen with values in editable form.
    OR
    Click Cancel to cancel the transaction.
  11. Click Go to Dashboard to navigate to the dashboard screen.
    OR
    Click Go To Account Details to view the Account Details screen.

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