Banks lend money to their customers through loan accounts, and earn interest. Hence, loan accounts are valuable assets to the bank. It becomes important for the banks to enrich end user’s loan servicing experience to increase customer satisfaction and retention.
In order to achieve this, banks are constantly putting efforts to enhance the online banking experience for their customers, by introducing and revamping loans servicing features on the digital platform. The application provides a platform for banks to enable their customers to service Loans through self-service channels. This enables the customers to view their accounts, outstanding balances, make repayments, view loan schedules etc.
Features Supported In Application
Features at a glance
Pre-Requisites
