Claim Money - Prospect User

A user can transfer the funds from wallet to any contact via an email id or a mobile number. In order for a recipient to claim these funds, recipient needs to have a wallet. If the recipient does not have a wallet, recipient needs to register for wallet to claim funds. Recipient needs to access the wallet registration link sent by the sender to register for wallet.

Recipient of the amount can be a registered user of the bank or can be a new user.

In either case, recipient needs to register for wallet.
Post successful registration, money will be credited directly into the user’s wallet account. Wallet balance will be shown to the user.

Note: The recipient must register for wallet in order to claim funds.

You are here How to reach here:

Wallet Dashboard > Claim Money

To claim money:

Access the registration link to sign up for a wallet.
Click Sign Up. The Wallet – Sign Up screen appears.

Wallet – Sign Up Mobile Verification

Field Description

Field Name	Description
New to Bank?
Please enter your mobile number to receive the verification code
Mobile Number	Mobile number of the user.

In the Mobile Number field, enter the mobile number of the user.
Click RECEIVE CODE.
The OTP will be received on the user's mobile number and Wallet – SignUp Verify Mobile screen appears. For more information, click here.

Enter the code and click Continue.
The Wallet SignUp - User Info screen appears, enter the relevant information.

Wallet sign Up - User Information

Field Description

Field Name	Description
Please share your personal information
Salutation	Salutation to be used. The options are: Mr Ms Mrs Other
Salutation	Salutation of the applicant. This field appears, if you select Other option from Salutation list.
First Name	First name of the applicant.
Last Name	Last name of the applicant.
Gender	Gender of the applicant.
Date of Birth	Date of birth of the applicant.
Email	Email id of the applicant.
Password	The password for the application form.
Confirm Password	Re-enter to confirm the password.

From the Salutation list, select the appropriate option.
In the First Name field, enter the first name of the applicant.
In the Last Name field, enter the last name of the applicant.
In the Gender field, select the appropriate option.
In the Date of Birth field, select the date of birth.
In the Email field, enter the email address of the applicant.
Click Receive Code.
The OTP will be received on the user's email id and field for entering the verification code appears on the Wallet – SignUp User Info screen. For more information, click here.
Enter the verification code and click Continue.
The field for entering the password appears in the Wallet SignUp - User Details Verification screen. In the Password field, enter the password.
OR
Click to view the password policy.
In the Confirm Password field, re-enter the password.
Click Submit to confirm the user details.
OR
Click Cancel to cancel to cancel the transaction.
The success message with the ‘welcome note’ highlighting the features available in the wallet appears. Click Get Started to explore the wallet.

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