Pay

Paying from wallet is simple and fast. With Wallet, user can pay directly to another wallet user or to a desired contact using the contact’s email or mobile number. Wallet smartly identifies whether the email id / mobile number is registered for wallet services or not. If the email id / mobile number is registered for wallet, funds are directly credited into the recipient’s wallet.

However, if the recipient is not registered for a wallet, a payment link is sent to the recipient’s email id / mobile number. In order to receive funds, the recipient needs to register for wallet within the stipulated time frame. Failing to register for wallet within the time frame will not allow the recipient to receive funds. Funds will be credited back to the sender’s wallet.

Note: The recipient must register for wallet in order to claim funds.

How to reach here:

Wallet Dashboard > Pay

Field Description

Field Name	Description
Wallet balance	Wallet balance along with the currency.
Pay Who	Recipient information that can be email id or mobile number.
Amount	The amount to be transferred.
Comments	Free text for user to enter any comments/ remarks as desired by the user.

To pay from your wallet:

• In the Pay Who field, enter the email id or mobile number of the recipient.
• In the Amount field, enter the amount to be transferred.
• In the Comments field, enter the appropriate comment.
• Click Pay.
• The Review screen appears. Verify the details and click Confirm.
  OR
  Click Cancel to cancel the transaction.
• The Verification screen appears. For more information, click here.
• Click Continue.
• The success message appears, along with the reference number. Click Done to complete the transaction.

Note:
1) In case of payment to a mobile number or email id, the payment will follow the Peer to Peer payment mode in the background.
2) In case of payment to an internal bank account, the payment will follow regular Internal transfer mode in the background.

FAQs

How will a non-registered recipient receive or retrieve the money sent by me from the wallet?

To receive money sent by you, the recipient has to register for the wallet facility.

What If recipient does not claim money?

If the recipient does not claim money within the stipulated time period, your money is transferred back to your wallet.

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