Unclaimed Funds

A user can transfer the funds from wallet to any contact via an email id or a mobile number. In order for a recipient to claim these funds, recipient needs to have a wallet. If the recipient does not have a wallet, recipient needs to register for wallet to claim funds. Till the time recipient registers for wallet and claim funds, payments made to unregistered wallet users are shown under ‘Unclaimed Funds’ menu.

User can use the below filters to narrow the search the result.

• Transaction period
• Last 10 Transactions
• Between date range
• Transaction status
• Active transactions
• Expired transactions
• Active and Expired transactions

How to reach here:

Upper right corner icon > Unclaimed Funds

Field Description

Field Name	Description
Wallet Balance	The current wallet balance along with the currency.
Filter section
Filter 1	The option to view transactions within the specific period. The options are: Last 10 Transactions Select Date Range
From, To	Options to view transactions for the selected period. From Date cannot be greater than To Date. To enable this field, select the Select date range option from Filter 1.
Filter 2	Option to view the transactions based on transaction status whether Expired, Active or both. The options are: All (Expired and Active) Expired Active
Date	Date on which the on which the amount is paid from user's wallet.
Description	The transaction description given at the time of initiating a payment.
Reference Number	The reference number of the transaction.
Amount	The transaction amount paid.
Status	The claim status of the funds paid.

To view the status of the payment:

1. To view the unclaimed funds within the specific period, click Date Range.
   OR
   Click the other filter to view the requested funds based on transaction status.
   

Home

Copyright Information

View Table of Contents